Frequently asked questions

  • Will I have my own room?

    All of our rooms are single occupency with their own ensuite. All rooms have their own keys and locks to ensure your privacy. We will not enter your room without knocking and being invited in by you.

  • Will I be allowed visitors?

    Its important to keep in contact with family and friends and visitors are welcome to come and see you whilst your stay with us. We ask that visits are planned with the service manager to make sure that they do not interfere with your treatment. Free car parking is available and public transport links are close by.

  • What will I do during the day?
    There is a weekly activity plan which includes various entertainment and therapy based activities. Most things happen during the day and the evening can be a time to relax and rest or be visited by friends and familly

  • When will I be able to go home?
    If you are an inpatient we will discuss your treatment with you weekly. After we have carried out a full assessment we then discuss with you and the people who referred you how long we think you need to be an inpatient for. During your stay depending upon the progress you make you will be able to visit home on leave as soon as possible. As you move forwards you will start to step down from being an inpatient to being at home more or be a day patient. When you feel confident that you will be able to maintain the changes you have made we will plan your discharge from our care with you.

  • What age do you treat?
    We treat woman and men from 17 years old onward

  • How long will I be there for?
    We aim to support you to make the changes that will help you get back to being at home fulltime. The length of treatment will be recommended after you have been for an assessment with our Multi discplinary team. During your stay this will be reviewed on the weekly basis . The length of treatment will depend upon how severe the eating difficulties are and how you respond to treatment.

  • What should I bring with me if I am an Inpatient?
    When it has been agreed that you will be coming for inpatient treatment you will be given your patient handbook. This will have all the information regarding what to bring and what is not required or permitted. Our service manager will be able to talk to you and advise on what you might need.

  • What happens at the assessment?

    You will be invited to come for an assessment if you have been referred to us or if you are self referring. This will mean coming at The White House and meeting with our Psychiatrist and Dietecian. During the assessment we will ask you questions about your personal history and how the eating disorder affects your day to day life. You will be shown around the house and have the opportunity to ask questions. 

  • What happens if I don’t like being there?

    Understandably most people find being away from home in a strange place difficult at first. We aim to make your stay as friendly and comfortable as possible and the team is always on hand to talk to you. Most people get used to being here and see that although they would prefer to be at home they know it is important to stay to move towards recovery. You will not be forced to stay  against your will as all patients come to us on a voluntary basis.

  • Is there support for family members?

    Support can be given through groups and workshops aimed at helping families/partners support their loved one.

  • Will I be involved in planning my treatment?

    YES. During your treatment, weekly review meetings will be held where you will have the opportunity to discuss your progress and your treatment.

  • Will I be forced to eat?
    Our ethos does not involve forcing anyone to eat. We recognise that eating certain foods causes distress and we will work closely with you to help you work through these difficulties. Our treatment involves helping you to develop a positive relationship with food where you feel more relaxed about eating a balanced diet.

  • Who will be overseeing my treatment?

    Treatment is over seen by the Multi discplinary team  who will meet with you once a week. Day to day nurses and service manager will work closely with you to help you create goals for your prevention or recovery. 

  • Can I bring my own food?

    All food and diet is provided as part of your treatment. Our diet has been carefully put together by our Lead Dietician  to help you restore your physical health. For this reason only food prepared on the premises is offered and patients are not able to bring in their own food items.

  • What will I have to eat?
    Part of the treatment is to help you develop a positive and healthy relationship with food. We understand that food will have been very difficult and can at times feel like the enemy. When you have been admitted you will see our Lead dietician who will discuss with you what you have been eating and then create a plan with you to help you move towards a balanced diet.

  • How much weight will I be expected to gain?
    Weight gain it is not the only part of the treatment at The White House. We believe that expecting someone to make physical changes without providing psychological support is not effective. If your eating disorder has caused you to be at a low weight part of your treatment will be to restore your physical health and re-gain weight. The target for weight gain will be in line with the medical guideline. We will help you to manage this and not allow the weight to increase too quickly.

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Post: The White House, Limerick Close, Ipswich, IP15LR, Suffolk, England

Phone:+44 (0) 1473 740872

Fax: +44 (0) 1473 206 588


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